Customer Support

When it comes to Bean bags and Hammocks the fabrics used will either make or break a product. Unlike 99% of "cheaper" Hammocks and Beanbags in the market that use inferior, low quality fabrics that deteriorate and age quickly, Lujo Hammocks and Beanbags use fabrics from the reputable Sunbrella® and Warwick Halo® Collections - commercial grade, easy care, high performance fabrics that keep your product looking great year-upon-year, guaranteed!

Durable Kwila Stands

Other hammock makers use larch or cypress for their stands. Not Lujo. Those other species simply won’t last through the unforgiving elements that we feel your Lujo hammock should be able to endure. That’s why we use kwila wood in our hammock stands.

Kwila is one of Nature’s most durable timbers, prized for its ability to withstand harsh outdoor and marine environments. With an exceptionally beautiful grain, kwila is ideal for use in furniture that’s designed to enhance your outdoor décor. Kwila is easy to clean and keep clean; it is forgiving of extreme temperatures and climates. Kwila looks beautiful for decades

Free Delivery

To keep things simple for our customers, we've made shipping free. No matter where you live, no matter what you order, your Lujo product will arrive on your doorstep, absolutely free of charge.

5 Year Product Warranty

By insisting on the use of only top-grade materials and consistently high-quality levels of manufacture, Lujo bean bags and hammocks have been created to offer maximum longevity and are covered by our 5-Year Product Warranty. More details...

100% Satisfaction Guarantee

At Lujo we are committed to keeping our customers happy. We do this by providing quality products you love, with the service levels you deserve, time and time again. Our 100% Satisfaction Guarantee is designed to remove all the risk of shopping online.

It’s quite simple....

If you are not 100% satisfied with your Lujo products when you receive them, we will happily refund your money or exchange the goods, assuming they are in original condition and packaging.

New Zealand Made

We are proud to have our collection of Lujo hammocks and bean bags designed and made in New Zealand, offering consistently high-quality levels of manufacture across our product range.

Lujo Bean Bag Filling Service

As part of our strong focus on Customer Service, Lujo offers a bean bag filling service to any customer purchasing two or more bean bags online.

The price you will pay for the beans is the more or less the same as you would pay at your local retailer, except we fill and deliver them to your door, saving you the hassle!

Filling and delivery prices as follows:

Beanbag chair - $95
Beanbag lounger - $120
Beanbag ottoman (regular) - $60
Beanbag ottoman (large) - $90

Listen to What our Customers Say...

Our customers really do love our products and the service they receive from us...and they don't mind telling us about it.

Don't just take our word for it though...check out what hundreds of our customers have to say about our products and customer service they have received over the years.

Testimonials

Product Demonstration Videos

If a picture speaks a thousand words, imagine what a video clip can do!

Check out LujoTV - a library of videos that will help take the guess-work out of envisaging the comfort, durability, practicality and usability of Lujo products.

LujoTV

Free Delivery

To keep things simple for our customers, we've made shipping free. No matter where you live, no matter what you order, your Lujo product will arrive on your doorstep, absolutely free of charge.

5 Year Product Warranty

By insisting on the use of only top-grade materials and consistently high-quality levels of manufacture, Lujo bean bags and hammocks have been created to offer maximum longevity and are covered by our 5-Year Product Warranty. More details...

100% Satisfaction Guarantee

At Lujo we are committed to keeping our customers happy. We do this by providing quality products you love, with the service levels you deserve, time and time again. Our 100% Satisfaction Guarantee is designed to remove all the risk of shopping online.

It’s quite simple....

If you are not 100% satisfied with your Lujo products when you receive them, we will happily refund your money or exchange the goods, assuming they are in original condition and packaging.

New Zealand Made

We are proud to have our collection of Lujo hammocks and bean bags designed and made in New Zealand, offering consistently high-quality levels of manufacture across our product range.

Lujo Bean Bag Filling Service

As part of our strong focus on Customer Service, Lujo offers a bean bag filling service to any customer purchasing two or more bean bags online.

The price you will pay for the beans is the more or less the same as you would pay at your local retailer, except we fill and deliver them to your door, saving you the hassle!

Filling and delivery prices as follows:

Beanbag chair - $95
Beanbag lounger - $120
Beanbag ottoman (regular) - $60
Beanbag ottoman (large) - $90

Free Delivery

To keep things simple for our customers, we've made shipping free. No matter where you live, no matter what you order, your Lujo product will arrive on your doorstep, absolutely free of charge.

5 Year Product Warranty

By insisting on the use of only top-grade materials and consistently high-quality levels of manufacture, Lujo bean bags and hammocks have been created to offer maximum longevity and are covered by our 5-Year Product Warranty. More details...

100% Satisfaction Guarantee

At Lujo we are committed to keeping our customers happy. We do this by providing quality products you love, with the service levels you deserve, time and time again. Our 100% Satisfaction Guarantee is designed to remove all the risk of shopping online.

It’s quite simple....

If you are not 100% satisfied with your Lujo products when you receive them, we will happily refund your money or exchange the goods, assuming they are in original condition and packaging.

New Zealand Made

We are proud to have our collection of Lujo hammocks and bean bags designed and made in New Zealand, offering consistently high-quality levels of manufacture across our product range.